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Frequently Asked Questions

1: Is there a price for purchasing only without installation?

At the moment there are no online prices for a purchase only option, however if you email us about the products you are interested in we can quote you a purchase only price.

2: I am unsure about buying from an online shop. What happens if there is a problem with my appliance in the future?

It works the very same as a high street retailer. You can get in contact with us and we will arrange for an engineer to call out to you, or you can get in contact with the manufacturer directly yourself. Electrolux Group Ireland Limited look after all warranty issues for Zanussi, Electrolux and AEG appliances. They can be phoned at 01 4195100 or 1850 211812, and are located at Electrolux Ireland, Long Mile Road, Dublin 12.

3: Are all of the appliances new?

Yes all of the appliances are brand new in their packing.

4: How soon can my appliance be delivered and fitted?

If an appliance is ordered before 12pm (midday), and there is a fitting slot available that afternoon, it can be fit on the same day. Otherwise the appliance can be fit as early as the next day.

5: Do you take away my old appliance?

Yes we take away your old appliance on a like for like basis, i.e. a fridge for a fridge, a dishwasher for a dishwasher

6: How long does it take to install my appliance?

Normally its takes about an hour to do.

7: How do I pay for the appliance?

You pay the installer on the day after your appliance has been fitted.

8: What forms of payment do you accept?

Cash and cheques.

9: What is the difference between the two types of hinged systems on the fridge/freezers, slider system versus door on door?

Of the two types of hinge systems, the slider system is the most common. This is where the wooden kitchen cabinet door which conceals the fridge or freezer, hinges on the unit that houses the fridge. The slider refers to a small rail that is screwed to the cabinet door, which a bracket on the fridge slides across as the door is opened and closed. The door on door method does away with the need for hinges on the fridge housing unit. The wooden cabinet door is mounted on the fridge door using a bracket. By doing away with the need for hinges the fridge/freezer can be wider.

10: Is a difference between a 50:50 and a 1/2 & 1/2 fridge freezer?

No there is no difference

11: Is there a difference between a 70:30 and a 2/3 & 1/3 fridge freezer?

No there is no difference